Refunds & delivery

Last updated: 29 September 2026

Delivery

Tohfa is a digital product. There is nothing to ship. After a successful payment your Tohfa goes live immediately and you see its link and tracking page on screen — usually within a few seconds. The link is also saved under My Tohfas on the device you used.

If you paid but didn’t see your link (for example, the tab closed), open My Tohfas and use Restore with the payment ID from your Razorpay receipt (it starts with pay_).

Before you pay

You can build and preview your entire Tohfa for free, exactly as the recipient will see it, before paying. Please check it in the preview.

Refunds

We refund the full amount if:

• you were charged but your Tohfa did not go live and we can’t fix it;
• you were charged twice for the same Tohfa; or
• a fault on our side stops your Tohfa from working and we can’t fix it.

Write to dev@udbhav.uk within 7 days of payment with your payment ID. Approved refunds go back to your original payment method (UPI, card or bank) within 5–7 business days, depending on your bank.

Because you can preview everything before paying and delivery is instant, we don’t offer refunds for a change of mind once the link has been delivered. Tohfas removed for breaking the terms are not refunded.

Cancellation

Nothing is charged until you complete the payment. After delivery there’s nothing to cancel — you can delete your Tohfa any time from its tracking page, free.